Shipping policy
Processing Time All items are handmade to order at our studio in Sanford, Maine. Please allow [5–7 business days] for processing before your order ships. Handmade and custom orders may require additional processing time — we'll notify you if there's a delay.
Domestic Shipping (United States) We offer the following shipping options:
- Economy (under 5 lbs): $4.90
- Economy (5–70 lbs): $19.90
- Standard (under 1 lb): $6.90
- Standard (1–5 lbs): $9.90
- Free Economy Shipping on all orders $50 and over
Economy shipping typically arrives in [5–8 business days]. Standard shipping typically arrives in [3–5 business days]. Delivery timeframes are estimates and not guaranteed.
International Shipping We ship to 27 countries worldwide via USPS and DHL Express. Rates are calculated at checkout based on your location and package weight.
Please note: International customers are responsible for any customs duties, taxes, or import fees assessed by their country.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
Questions? Reach out to us through our [Contact page] — we're happy to help!